This document presents insights from Lok Satta’s experiences with empowering local governance through civil society engagement. It showcases how collaborative efforts between government and civil society can lead to transformative changes in public administration and service delivery. The presentation covers successful case studies where citizen initiatives have led to improved accountability, better resource management, and enhanced quality of public services. The importance of grassroots movements in driving policy changes and the role of technology in facilitating transparent governance are highlighted. The document advocates for a bottom-up approach to reform, where local communities have a significant say in governance and development processes.