This presentation focuses on the dynamic interplay between politics, service delivery, and citizen action, emphasizing how citizen empowerment can significantly improve service delivery. It discusses
This presentation focuses on strengthening accountability in governance through various instruments such as Right to Information, Citizen’s Charters, and stakeholder empowerment. It emphasizes the need
This presentation focuses on the advocacy for the Right to Information Act, stressing the importance of transparency in governance. It outlines the draft bill’s key
This presentation focuses on comprehensive strategies to combat corruption, distinguishing between collusive and extortionary corruption. It offers insights into the systemic causes of corruption and
This presentation focuses on enhancing transparency and accountability in service delivery, arguing that economic reforms alone are insufficient for good governance. It advocates for a
This presentation focuses on the Indian experiment with Citizen’s Charters as a tool to improve the quality of public services. It discusses how these charters